theowlsolutions Help Center
Help Center
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      • Products: Analytics and ODA
      • How do I install OWL Products?
  • Analytics: Supply Chain Control Tower

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      • Access Analytics Admin Console
      • User Configuration: Adding / Removing Users
      • Metrics Management: Set Up KPI Targets
      • File Management: Upload Additional Files
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  • ODA: OWL Data Analyst

    • Sign-In
      • Single Sign-On (SSO)
      • OWL Email and Password
      • Permission and Security
    • ODA Modules
      • Demand Planning
      • Supply and Inventory
    • Other Features
      • Scorecard
      • Data Manager
      • Action Manager
      • Documents and Automated Insight
      • OWL AI
    • ODA Admin Console
      • Access ODA Admin Console
      • User Configuration: Adding / Removing User
      • Metrics Management: Set Up KPI Target
      • File Management: Upload Additional Files
      • Statistics
  • Implementation and API

    • Technical Information about OWL Products
      • Onboarding Process
      • Data Transfer Options
      • OWL API
  • Supply Chain Academy

    • Supply Chain Academy
      • Introduction to SCOR
      • Key Indicators: Monitoring and Assessing Forecasting Performance
      • Key Indicators: Monitoring and Assessing Service to Customer
      • Forecastability Analysis
      • Forecast Value Add (FVA)
      • Demand Patterns
  • Resources

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Supply Chain Academy

Supply Chain Academy

Supply Chain Academy

Introduction to SCOR

A Supply Chain common language

Key Indicators: Monitoring and Assessing Forecasting Performance

Understand core forecasting KPIs like MAPE, Bias, and FVA to evaluate accuracy and drive better planning decisions.

Key Indicators: Monitoring and Assessing Service to Customer

Explore how Fill Rate and OTIF help measure reliability, analyze service gaps, and improve customer satisfaction.

Forecastability Analysis

Assess how predictable your demand is to optimize forecasting strategies, resource allocation, and inventory management.

Forecast Value Add (FVA)

Identify which forecasting steps add real value and refine your process for greater accuracy and efficiency.

Demand Patterns

Classify demand as smooth, intermittent, erratic, or lumpy to choose the right forecasting method and improve accuracy.

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